Administrative Assistant of Social Work

Provide administrative support to the Social Work Department to help clients/patients navigate healthcare services, access community resources, and implement individualized care plans.

Job Functions

Every effort has been made to identify the essential functions of this position.  However, it in no way states or implies that these are the only duties you will be required to perform.  The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or is an essential function of the position.

• Understands and promotes Elizabeth Seton Children’s Mission, Vision, and Core Values to ensure application with organizational policies and procedures.
• Promotes teamwork, professionalism, and a culture of respect and service excellence.
• Under the supervision of Social Work office, respond to ad hoc needs of families in accessing services.
• Manage any and all duties related to facilitation of transportation of clinic patients with Medicaid, including maintaining annual renewals, standing orders Out of County permissions, and mileage reimbursement. Assist & educate parents/caregivers regarding processes involved in setting up their own trips. Communicate with Medical Answering Services and transportation providers as needed.
• Investigating and maintaining community resources for families as directed by Social Work staff. Provide said resources to parents and/or staff upon request.
• Assist Medical staff with letters needed by parents.
• Sending Early Intervention referrals to appropriate County as directed by medical staff.
• Managing renewals of supply scripts and medical forms under supervision of Social Worker Manager.
• The ideal candidate will have an interest in pursuing a career within social work.
• Maintain confidentiality and comply with all HIPAA regulations regarding protected health information (PHI).
• Perform other duties as assigned.

NOTE:  This job description is not intended to be all-inclusive and may be subject to change and/or additions. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

Education Requirements:

• High School Diploma required.
• Bachelor Degree in related field, Human Services, Psychology or Social Work preferred.

 Preferred Qualifications

• Actively pursuing or interest in a degree or career in social work, human services, psychology, or a related field.
• Experience in a healthcare, pediatric, or nonprofit setting.

• Fluent in both English and Spanish (spoken and written).
• Strong Customer Service Skills.
• Strong organizational and communication skills.
• Computer proficient with Microsoft Office Suite and working with electronic medical record systems and other databases.
• Strong Data Entry skills.
• Experience handling confidential information with professionalism.
• Ability to work independently and as part of a multidisciplinary team.
• Experience working in a very busy setting.
• Comfortable working with children and families, particularly those with developmental or complex medical needs.

Employee Requirements:

• Must be able to read, write, speak, and understand the English language fluently.
• Must meet or exceed all health standards and requirements for the position as established by NYDOH and all other regulatory agencies.
• Must meet the general health requirements set forth by the policies of this Center which includes a medical and physical examination.
• Must be able to push, pull, move, and/or lift a minimum of thirty-five (35) pounds.
• Perform tasks that may involve exposure to the resident’s blood/body fluids.
• Must be able to assist in the evacuation of residents, if necessary.

Working Conditions:

• Will work in a well-lighted and ventilated area.
• Will be subject to frequent interruptions.
• May be asked to work beyond normal working hours, and in other positions temporarily, when necessary.

Salary Range:

$58,000.00/Yr. To $63,000.00/Yr.